eng
About   |   Newsletter
Demand & Supply Chain Management Evolution




14 May 2019
New JDA and KPMG Survey Says Artificial Intelligence is the Most Impactful Supply Chain Technology

JDA
JDA

Second annual survey reveals that real-time visibility is driving digital supply chain investments enabled by AI, ML and cognitive analytics

 

The second annual joint survey of supply chain executives from JDA Software, Inc. and KPMG LLP (KPMG) details the key innovation investments across retail, manufacturing and logistics in 2019. The JDA & KPMG Digital Supply Chain Investment Survey, conducted by Incisiv reveals that end-to-end visibility continues to be the number one priority for the second consecutive year, driven by artificial intelligence (AI), machine learning (ML) and cognitive analytics.

AI/ML and Cognitive Analytics Viewed as Most impactful Driver Towards Enabling End-to-End Visibility

The new survey reveals that supply chain traceability and visibility continues to be the highest investment area for supply chain executives (77%).To achieve this level of visibility, supply chain executives plan to deploy or test cognitive analytics (82%), AI/ML (62%) or digital control tower (55%) technology in the next 24 months. Together, AI/ML technologies are viewed as the most impactful technology this year (80%) given its wide applicability and promise of addressing complex business problems across the value chain. Cognitive/predictive analytics was also ranked highly, as 75% of respondents believe it will have a disruptive impact in the year ahead. Overall, since last year, AI has shifted into the high impact/high planned adoption quadrant for surveyed executives, confirming the importance of the impact this technology will have on supply chains in the year ahead.

A truly autonomous supply chain requires predictive end-to-end visibility and these survey results echo our vision to make this a reality for our customers,” said Fred Baumann, group vice president, Industry Strategies, JDA. “Supply chain executives must invest in the critical technology elements such as AI/ML that will simultaneously unlock the value from customer data while shedding light on disruptions before they occur, recommending prescriptive actions for a smarter, more agile supply chain.”

Drilling down even further into how impactful AI/ML technologies are, survey respondents found the highest value use case to be the ability to optimize inventory (51%) followed by predictive distribution (45%) and optimizing distribution networks (42%) because companies need the ability to fulfil from anywhere, profitably. Cross-industry, the highest value use cases for AI were identified by respondents to be:

  • Increasing inventory and pricing accuracy for Retail
  • Improving demand forecasting for Manufacturing
  • Optimizing distribution network for Logistics

“As the study found, supply chain visibility continues to be the highest priority for executives, and in just a year, plans to invest in cognitive and predictive analytics have skyrocketed,” said Brian Higgins, KPMG U.S. Advisory principal and the firm’s Procurement and Product Operations leader. “Investments in these technologies, as well as AI and ML and digital control tower technology, over the next couple of years will offer the most impact for gleaning and leveraging data insights. This holds the potential to truly change the game for enterprise supply chain execs as they can track conditions in real-time, detecting issues and addressing them proactively for optimization.”

 

Investment Challenges and Innovation Roadblocks

Though speed-to-market was ranked as a top investment driver for 69% of respondents, resistance to change is the number one challenge to driving innovation for 42% of respondents. The inability to assess the potential of new technology has risen over the last year, indicating a disconnect between technology hype and technology value. Executives struggle to visualize and quantify the measurable impact that a technology will have on their business. To address this, executives must underscore the measurable impact that AI/ML and cognitive analytics will have, as a true step change towards the performance of global supply chains. Providers that have a proven value delivery track record in the AI/ML space will hold a competitive advantage overcoming this challenge.

Another way executives are driving innovation is through cloud technologies. Cloud adoption is viewed as enabling speed-to-market by respondents. Sixty-four percent believe cloud helps them quickly adapt to business needs and drive business agility 2X faster than any other technology.

“Competing in a world of infinite customer choice and increasing distribution complexity will be impossible for firms that don’t upgrade their supply chain innovation and agility quotient. It isn’t easy, executives are facing technology hype-cycle fatigue because the inability to map technologies to specific, practical and impactful use-cases continues to be an innovation impediment,” said Gaurav Pant, Chief Insights Officer at Incisiv. “Leveraging advanced analytics to focus on specific use-cases, using cloud-based software to improve business agility and investing in the right talent are core ingredients to what will move the needle on innovation.”

JDA and KPMG are at the Gartner Supply Chain Executive Conference in Phoenix, this week, May 13-16, in booth #313 (JDA) and booth #325 (KPMG) where attendees can access the 2019 Digital Supply Chain Investment Survey results. JDA will also be showcasing its moonshot – the Autonomous Supply Chain!

 

Survey Methodology

Incisiv collected responses from 93 supply chain executives in the retail, manufacturing and logistics industries in February 2019 to determine the findings. 58% of respondents are from companies that are worth more than $1 billion and 74% of respondents decide or directly influence supply chain purchase decisions.

Additional Resources:

 


About KPMG LLP

KPMG LLP is the independent U.S. member firm of KPMG International Cooperative ("KPMG International"). KPMG International's independent member firms have 207,000 professionals in 153 countries and territories. Learn more at www.kpmg.com/us. Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities. Twitter: @KPMGUS_News @KPMG_US

About JDA Software, Inc.

JDA Software is the proven leader in artificial intelligence and machine learning (AI/ML)-driven supply chain and retail solutions for 4,000 of the world’s leading retail, manufacturing and logistics companies. JDA enables an Autonomous Supply ChainTM by connecting its cognitive SaaS solutions from end-to-end - across planning, execution and delivery - with a broad partner ecosystem, empowering customers to better predict and shape demand, transform their product delivery and deliver outstanding customer experiences. JDA’s world-class client brands include 75 of the top 100 retailers, 77 of the top 100 consumer goods companies, and 8 of the top 10 global 3PLs. Running JDA, you can plan to deliverwww.jda.com

 

 

 

 

 









 
           Circular Economy     Industry 4.0     Blockchain 

     Internet of Things     Omni Channel 


Join us on


News & Trends
 

Last update 1 Oct 2019
September PMI rises to five-month high as output growth strengthens
   Source: Markit US Manufacturing PMI   -  IHS Markit
United States 


Retail

The retail sector is always on the move. Whether this involves shopping centres, shops in inner city locations or at airports – trends change very quickly and the goods change just as rapidly too. To keep up with these developments, highly complex and process driven supply chains are needed. With our...


Retail Pricing: How Leading Retailers Are Leveraging AI to Fight Back

The first blog in this two-part series focused on the primary challenge facing retailers today: mega-retailers have forced prices down, based on their economies of scale and hyper-optimized supply chains. Smaller reta...


Education
 
25
Nov
2019
Purchasing and Suppliers Management
     Miami
25
Nov
2019
Effective Store Management and Stock Control
     Miami
25
Nov
2019
Fundamentals of Purchasing for New Buyers
     Miami
 9 
Dec
2019
Fleet Planning and Management
     Miami
30
Dec
2019
Introduction to Manufacturing processes
     New York

Local & Regional Agenda
 


Resources
 
Erema: Gaining a competitive edge through preferential exports

Erema, an Austrian manufacturer of recycling systems, uses AEB software to accelerate the proper classification of its components, manage supplier’s declarations, and ensure compliance in its exports. Erema ship...

The Future of Procurement: Executive Overview

What do you think the future holds for procurement? And do you think your predictions line up with those of your peers?You can find out by downloading this overview of a recent Oxford Economics global survey involving mo...


International Agenda